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Understanding Chronic Care Management & AI in Healthcare

Research-driven content on care models, digital health, and what’s new at Clinii.

All AI in Healthcare Care Programs Compliance Medicare Uncategorized
A nurse in blue scrubs sits beside an older woman, showing her information on a digital tablet. The image includes the overlaid title “How Care Plans Can Help Bridge Gaps in Care” with the Clinii logo in the top right. A nurse in blue scrubs sits beside an older woman, showing her information on a digital tablet. The image includes the overlaid title “How Care Plans Can Help Bridge Gaps in Care” with the Clinii logo in the top right. 25 June 2025 - 3 min read - Michelle Ranken

How Care Plans Can Help Bridge Gaps in Care

The US healthcare system wastes billions of dollars each year to subpar care coordination. A comprehensive, patient-centered care plan helps to close care gaps, enhance patient outcomes, and significantly cut down on unnecessary healthcare spending.

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A female doctor wearing a lab coat and red stethoscope gestures while sitting at a desk with a laptop, paperwork, and a patient’s hand visible. The overlaid title reads “What Is Behavioral Health Integration?” with the Clinii logo in the top right. A female doctor wearing a lab coat and red stethoscope gestures while sitting at a desk with a laptop, paperwork, and a patient’s hand visible. The overlaid title reads “What Is Behavioral Health Integration?” with the Clinii logo in the top right. 18 June 2025 - 5 min read - Michelle Ranken

5 FAQs About Behavioral Health Integration

With access to behavioral health care still out of reach for many Americans and the stigma around mental health lingering, the US faces a worsening behavioral health crisis. One promising solution is Behavioral Health Integration (BHI), a care management program that empowers primary care providers to address both mental and physical health holistically.

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A smiling nurse in blue scrubs with a stethoscope around her neck uses a digital tablet in a brightly lit hospital setting, while the text on the left reads “PCM vs. CCM: A Visual Overview” in bold white letters over a purple overlay, with the Clinii logo in the top right corner. A smiling nurse in blue scrubs with a stethoscope around her neck uses a digital tablet in a brightly lit hospital setting, while the text on the left reads “PCM vs. CCM: A Visual Overview” in bold white letters over a purple overlay, with the Clinii logo in the top right corner. 13 June 2025 - 2 min read - Michelle Ranken

PCM vs. CCM: A Visual Overview

Principal Care Management (PCM) and Chronic Care Management (CCM) are essential Medicare Part B services designed to support patients with chronic conditions. Though similar in purpose, these care models differ in ways that can significantly affect provider reimbursement. This article uses a concise comparison chart to highlight key distinctions and help healthcare professionals navigate billing more effectively.

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A female doctor wearing a headset and white coat speaks into a microphone while using a laptop. On the left, a dark blue panel features bold white and green text that reads: “ANNOUNCEMENT Clinii launches Connect-AI to transform patient communication.” The Clinii logo appears in the top right corner. A female doctor wearing a headset and white coat speaks into a microphone while using a laptop. On the left, a dark blue panel features bold white and green text that reads: “ANNOUNCEMENT Clinii launches Connect-AI to transform patient communication.” The Clinii logo appears in the top right corner. 11 June 2025 - 2 min read - admin

Clinii Launches Clinii Connect-AI to Transform Patient Communication and Documentation in Chronic Care Programs

Clinii, a pioneer in AI-driven Chronic Care Management, has unveiled Clinii Connect-AI—an integrated, in-house developed communication toolbox embedded within its existing platform. This native add-on eliminates the need for third-party software and outdated phone systems, offering seamless real-time communication and intelligent automation directly within the Clinii interface.

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Image with the text "Who qualifies for chronic care management?" displayed in bold white font over a purple transparent overlay. In the background, a healthcare provider sits at a desk with a stethoscope and clipboard, speaking with a patient whose hands are folded. A laptop and a small office organizer are also visible on the desk. Clinii logo is in the top right corner. Image with the text "Who qualifies for chronic care management?" displayed in bold white font over a purple transparent overlay. In the background, a healthcare provider sits at a desk with a stethoscope and clipboard, speaking with a patient whose hands are folded. A laptop and a small office organizer are also visible on the desk. Clinii logo is in the top right corner. 03 June 2025 - 3 min read - Michelle Ranken

Who Qualifies for Chronic Care Management?

Chronic Care Management (CCM) plays an increasingly vital role in US healthcare, yet many providers still struggle to determine patient eligibility. With complex guidelines from the Centers for Medicare and Medicaid Services (CMS), it’s no surprise that confusion persists. This article breaks down the CMS criteria to help medical practices confidently identify which patients qualify for CCM services.

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Close-up of a person in a yellow shirt taking prescription pills at a table, illustrating the difference between non-complex and complex Chronic Care Management (CCM). Close-up of a person in a yellow shirt taking prescription pills at a table, illustrating the difference between non-complex and complex Chronic Care Management (CCM). 21 May 2025 - 4 min read - Michelle Ranken

Non-Complex vs. Complex Chronic Care Management: What’s the Difference?

Chronic Care Management (CCM) is a critical component of primary care that offers substantial benefits for Medicare patients and healthcare providers. However, navigating the nuances of CCM billing—especially distinguishing between non-complex and complex categories—can be challenging.

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