Clinii logo with a purple dotted heart icon followed by the brand name in white text, representing healthcare technology and innovation.

Frequently Asked Questions

Find answers to the most common questions about our care programs, platform features, and support.

Platform & Setup

What is Clinii?

Clinii is a care coordination and billing platform designed for healthcare providers who offer Value-Based Care programs like Chronic Care Management (CCM). It helps teams save time and stay compliant by streamlining documentation, care planning, task management, and billing.

Who uses Clinii?

Clinii is used by primary care clinics, group practices, ACOs, and care management teams that deliver ongoing support to patients with chronic or complex health needs. It’s built for care coordinators, nurses, physicians, and administrative staff. See Who We Serve for more information.

Will Clinii train my team?

Yes! Our customer success team will fully onboard and train your team, with ongoing support and availability as you integrate and learn our systems and grow your business with Clinii.

How long does it take to get started?

Most practices are up and running within 1–2 weeks. Our onboarding team will guide you through EHR integration, training, and care program setup at your pace.

EHR & Integrations

Does Clinii integrate with my EHR?

Clinii integrates with 30+ leading EHRs to enable efficient chart syncing and care documentation.

What if my EHR isn’t supported yet?

If we don’t currently integrate with your EHR, our team will assess technical options and may offer secure chart import workflows while a custom integration is explored.

Can I access Clinii on mobile devices?

Yes. Clinii offers mobile apps for both providers and patients, making it easy to manage tasks, check in with patients, and review care plans on the go.

Compliance

Is Clinii HIPAA compliant?

Yes. Clinii follows strict HIPAA compliance standards, with end-to-end encryption and secure access controls to protect patient health information.

Does Clinii help with compliance and billing audits?

Yes. Clinii generates audit-ready documentation and tracks time, tasks, and communication to help you meet CMS billing requirements and avoid compliance risks.

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