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Transitional Care Management for Providers

Drive better outcomes and boost Medicare revenue with Clinii’s Transitional Care Management (TCM) software. Seamlessly coordinate post-discharge care, reduce readmissions, and ensure compliance with CPT codes 99495 and 99496 using intuitive follow-up and care coordination tools for healthcare providers.

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What is Transitional Care Management?

Transitional Care Management (TCM) focuses on providing support and continuity of care for patients transitioning from a hospital setting to other care environments, aiming to reduce readmissions and improve health outcomes. Under Medicare, TCM services are reimbursed through CPT codes 99495 and 99496, depending on the complexity of care and timing of the follow-up visit.

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Primary Aims of Transitional Care Management

Optimize Post-Discharge Planning With TCM

Effective post-discharge planning is essential to prevent patients from falling through the cracks after leaving the hospital. TCM ensures a seamless handoff from inpatient to outpatient care, incorporating timely follow-ups and thorough communication among care teams. This structured approach helps healthcare providers maintain continuity of care, identify early signs of complications, and intervene proactively.

Improve Efficiency With TCM Workflows

TCM is not only about patient care; it’s also a tool for operational efficiency. By following CMS guidelines for timely patient contact and follow-up visits, providers can streamline their workflow while delivering high-touch, coordinated care. This structured protocol helps standardize post-discharge procedures across care teams, reducing variability and ensuring each patient receives consistent attention during a critical recovery window.

Reimbursement Opportunities With TCM

TCM services are reimbursable under Medicare, offering a valuable opportunity for providers to enhance revenue while delivering high-quality care. Providers who adhere to CMS requirements for TCM are eligible for higher reimbursements than standard office visits. By integrating TCM into their practice, healthcare organizations can boost profitability while contributing to Value-Based Care goals.

Improve Outcomes & Satisfaction With TCM

Patients benefit from TCM through reduced hospital readmissions, better medication adherence, and stronger relationships with their care teams. Structured follow-ups not only help manage chronic conditions and medication regimens, but also reinforce patient education, empowerment, and trust. This comprehensive support system results in improved recovery, fewer emergency department visits, and higher satisfaction with the healthcare experience.

How Clinii Simplifies TCM for Providers

Clinii streamlines the implementation of TCM protocols, helping providers coordinate timely post-discharge follow-ups, monitor care transitions, and document all necessary touchpoints for compliance. Clinii’s platform automates reminders, centralizes communication, and integrates with EMR systems to ensure every eligible patient is enrolled in the appropriate TCM pathway.

Optimize TCM Billing & Recovery With Clinii

With Clinii, providers can unlock the full financial and clinical potential of TCM. Our platform ensures that all CMS criteria are met, from prompt patient outreach to accurate billing documentation. In doing so, Clinii helps practices capture maximum Medicare reimbursements while reducing readmissions and improving patient outcomes.

High Complexity

CPT 99495

Reimbursement for non-face-to-face TCM, managing moderate-complexity cases.

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CPT 99496

Provides face-to-face TCM for high-complexity cases.

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Why Clinii is Your Trusted Partner

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 AI-powered platform
Clinii purple logo featuring a stylized heart made of gradient purple circles, representing connected healthcare technology and innovation. Nationwide, fully compliant care plan enhancement
Clinii purple logo featuring a stylized heart made of gradient purple circles, representing connected healthcare technology and innovation. Proven results: 300%+ care plan usage, 92% claim approval
Clinii purple logo featuring a stylized heart made of gradient purple circles, representing connected healthcare technology and innovation. Seamless EHR integration

Key Benefits

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Higher quality of care

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Reduced hospital readmissions

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Medicare reimbursement

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EHR integration and automated reporting

Frequently Asked Questions About Transitional Care Management

Which healthcare professionals, specifically physicians or non-physician practitioners, may provide non-face-to-face services as part of TCM?

CNMs, CNSs, NPs, and PAs may provide non-face-to-face TCM services “incident to” services of a physician and other CNMs, CNSs, NPs, and PAs.

What are some hospital settings from which a patient may transition during the TCM process?

Allowable settings include:

  • Long-term care hospital
  • Inpatient acute care hospital
  • Inpatient psychiatric hospital
  • Skilled nursing facility
  • Inpatient rehabilitation facility
  • Hospital outpatient observation or partial hospitalization
  • Partial hospitalization at a community mental health center

How soon after discharge should a patient be contacted for TCM services?

For a patient to qualify for TCM services under Medicare, they must be contacted within two business days of discharge from an inpatient setting. This initial communication—via phone, email, or face-to-face—ensures timely care coordination and helps identify any immediate post-discharge needs. Additionally, a face-to-face visit must occur within seven or 14 days of discharge, depending on the complexity of the patient’s medical condition.

How do you bill for Transitional Care Management services?

To bill for TCM, providers must contact the patient within two business days of discharge and conduct a face-to-face visit within 7 or 14 days, depending on complexity. CPT codes 99495 and 99496 cover these services, and Clinii helps ensure every touchpoint is documented and billable.

What’s the difference between CPT 99495 and 99496?

CPT 99495 is used for moderate-complexity TCM and requires a face-to-face visit within 14 days. CPT 99496 is for high-complexity cases, with a required face-to-face visit within 7 days of discharge.

Other Programs

APCM

Advanced Primary Care Management (APCM)

Clinii’s Advanced Primary Care Management (APCM) services provide healthcare teams with the tools and support needed to deliver high-quality, patient-centered care.

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AWV

Annual Wellness Visit (AWV)

Clinii’s Annual Wellness Visit (AWV) program helps providers deliver preventive care assessments, identify health risks early, and improve Medicare reimbursement efficiency.

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BHI

Behavioral Health Integration (BHI)

Clinii’s Behavioral Health Integration (BHI) services provide seamless collaboration between primary care providers and mental health specialists, improving access and driving better overall health outcomes.

Long-Term Reimbursement
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CCM

Chronic Care Management (CCM)

Clinii’s Chronic Care Management (CCM) solutions enable providers to deliver personalized remote support, track patient progress, and maximize CMS reimbursements—all while reducing hospital readmissions.

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CHI

Community Health Integration (CHI)

Clinii’s Community Health Integration (CHI) program connects patients to local resources, care coordinators, and preventive health initiatives—helping enhance equitable access, patient engagement, and public health outcomes.

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PCM

Principal Care Management (PCM)

For patients managing a single high-risk chronic condition, Clinii’s Principal Care Management (PCM) program provides targeted support, care coordination, and specialist oversight.

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RPM

Remote Physiological Monitoring (RPM)

Clinii’s Remote Physiological Monitoring (RPM) solutions empower providers to track real-time patient vitals, detect early health risks, and reduce hospital visits through continuous remote monitoring.

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RTM

Remote Therapeutic Monitoring (RTM)

Clinii’s Remote Therapeutic Monitoring (RTM) solutions enable providers to track medication adherence, respiratory health, musculoskeletal recovery, and behavioral therapy progress remotely.

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VBC

Value-Based Care (VBC)

Clinii’s Value-Based Care (VBC) solutions help providers transition from fee-for-service to outcome-driven reimbursement models.

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