Privacy Policy

THIS NOTICE DESCRIBES HOW INDIVIDUALLY IDENTIFIABLE HEALTH AND OTHER INFORMATION MAY BE USED AND DISCLOSED BY CLINII CORP. PLEASE REVIEW IT CAREFULLY.

This Privacy Policy (“Privacy Policy”) outlines the terms that apply to your use of the Clinii Solution, defined below. The Privacy Policy explains how Clinii Corp. (“Clinii” or “Us” or “We”) collects, uses, processes, and discloses the personal health information of its Users (“Users”, “You” and “Your”) in connection with access to and use of the Link+ hardware, the associated software as a service solution https://www.lcwms.co, and the Clinii website https://www.livecareusa.com (collectively, the “Solution”). Clinii is not a licensed health care provider or a health plan. Rather, Clinii offers the Clinii Solution to individuals or health care providers (each a “User”), and any information we collect is in our capacity as a Business Associate to your health care provider, which is a Covered Entity under the Health Insurance Portability and Accountability Act (“HIPAA”).

Information that is necessary for the use of the Clinii Solution.
User-provided Information: When you use the Clinii Solution, the Clinii Solution collects information about you entered by your provider(s) or transmitted by your Virtual Care devices, which would be “personally identifiable” information, “protected health information,” or “personal information” defined as information that specifically identifies an individual. Clinii may also collect other forms of personal information, including name, email address, mailing address, and mobile phone number. Personal information also includes other information, such as date of birth, geographic area, the identity and contact information of your health care provider(s), and who may have access to the data processed through the Clinii Solution.

Information We Automatically Collect from Your Use of the Clinii Solution:

When you use the Clinii Solution, we automatically collect personal information from and about the Virtual Care devices you use and how you use them. This information is necessary for the effective performance of the Clinii Solution, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Clinii Solution.

Geo-Location Information:

When you use the Clinii Solution, we may collect information about your precise or approximate location as determined through data such as your IP address. Additionally, the Clinii Solution includes connection through a third-party cellular network. Clinii may, upon User request, track the location of the Link+ using cellular or IP address information.

Usage Information:

We collect information about your interactions with the Clinii Solution, such as the data you or your Virtual Care Devices have transmitted, and other actions on the Clinii Solution.

Log Data & Device Information:

We automatically collect log data and device information when you use a Virtual Care Device linked to the Clinii Solution or some device-independent function of the Clinii Solution. That information includes, among other things, details about how you’ve used the Clinii Solution, including but not limited to, IP address, access dates and times, hardware and software information, device information, device event information, and unique identifiers.

Cookies & Similar Technologies:

When you use our Solution, we employ cookies and other similar technologies. We may use technologies like cookies, web beacons, pixels, server logs, and mobile identifiers to automatically gather certain information. In many instances, the data we get through the use of cookies and other techniques is only utilized in a non-identifiable manner without making use of personal data.

Information We Collect From Third Parties:

Clinii may collect information, including personal information, that others, such as your health care provider(s), provide about you when they access the platform or data from the Clinii Solution, or obtain information from other sources and combine that with information we collect through the Clinii Solution. We do not govern, supervise, or respond for how third parties handle your information or process your Personal Information, and any information request regarding the disclosure of your personal information to us should be directed to such third parties.

How We Use Information We Collect:

We may use, store, and process personal information to:

1. Provide all the Clinii Solution functionalities as described at https://www.clinii.com/.
2. Collect, analyze, and transmit your Protected Health Information to your authorized health care provider(s).
3. Provide, understand, improve, and develop the Clinii Solution.
4. Create and maintain a trusted and safer environment (such as to comply with our legal obligations and ensure compliance with Clinii Policies).
5. Provide, personalize, measure, and improve our advertising and marketing.
6. Respond to emergency alerts, including providing personal information about your identity, condition, and location to emergency responders through the Clinii emergency services portal https://wms.live-care.co/.

Provide, Improve, and Develop the Clinii Solution: We use the information derived from the Clinii Solution to operate, maintain, enhance, and provide all features of the Clinii Solution, to provide the Clinii Solution and information that you or your health care provider may request, to respond to comments and questions, and otherwise to provide support to Users.

Clinii shall make every reasonable effort to comply with the Privacy and Security Rules under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), the Health Information Technology for Economic and Clinical Health (“HITECH”) Act of 2009, and the regulations promulgated thereto. Clinii complies with these federal laws, applicable state laws, including but not limited to the California Privacy Rights and Enforcement Act of 2020 (the “CPRA”) and the California Consumer Privacy Act of 2018 (the “CCPA”) as well as the European Union General Data Protection Regulation (“GDPR”) regarding the privacy and security of protected health information. Any questions or concerns regarding the privacy or security of protected health information on the Clinii Solution, or in the Content or Links, shall be reported to the Clinii Privacy Officer immediately at Info@Clinii.com.